Questions & answers

Questions and answers: practice, costs, safety.

Every answer is kept short and links to the page that explains the topic in full. No answer replaces examination and the informed-consent consultation (§ 630e BGB).

Short & honestPhysician responsibleWith source page
Questions and answers – VIVA DERM Essen
In short

Every question and answer on this website about appointments, costs per GOÄ, insurance, safety, law and directions – answered briefly, with a link to the deta

For patients from Bochum

From Bochum.

Is the trip from Bochum to Essen worth it?

That is for you to decide after the first conversation. The journey takes about half an hour; many patients combine the appointment with a visit to Rüttenscheid.

Can I have the consultation and treatment on the same day?

Usually yes, if nothing speaks against it after examination and consultation and you have had time to consider. You can also come for a consultation only (€50, credited against a treatment).

Is there parking?

On-street parking around Rosastraße, partly paid. If you come by train, get off at the Rüttenscheider Stern stop.

Is the treatment covered by health insurance?

Aesthetic treatments are self-pay services. VIVA DERM is a private practice; invoicing follows the GOÄ.

Which languages are spoken?

German, English and Farsi. Full page: From Bochum

For patients from Bottrop

From Bottrop.

Is the trip from Bottrop to Essen worth it?

That is for you to decide after the first conversation. The journey takes about half an hour; many patients combine the appointment with a visit to Rüttenscheid. Full page: From Bottrop

For patients from Dortmund

From Dortmund.

Is the trip from Dortmund to Essen worth it?

That is for you to decide after the first conversation. The journey takes about 45 minutes; many patients combine the appointment with a visit to Rüttenscheid. Full page: From Dortmund

For patients from Düsseldorf

From Düsseldorf.

Is the trip from Düsseldorf to Essen worth it?

That is for you to decide after the first conversation. The journey takes about half an hour; many patients combine the appointment with a visit to Rüttenscheid. Full page: From Düsseldorf

For patients from Duisburg

From Duisburg.

Is the trip from Duisburg to Essen worth it?

That is for you to decide after the first conversation. The journey takes about half an hour; many patients combine the appointment with a visit to Rüttenscheid. Full page: From Duisburg

Location · Rüttenscheid

Essen-Rüttenscheid.

Where exactly is the practice?

Rosastraße 6a, 45130 Essen, in the Rüttenscheid district – about 300 metres from Rüttenscheider Stern.

How do I get there by public transport?

Via the Rüttenscheider Stern stop: light rail U11 and tram 108, plus 107 at peak times, and lines 101 and 106 at street level.

Do you treat patients from Bochum, Mülheim or Duisburg?

Yes. Rüttenscheid is easy to reach from across the Ruhr area via the A52 and public transport.

Which languages do you speak?

German, English and Farsi. Full page: Essen-Rüttenscheid

For patients from Gelsenkirchen

From Gelsenkirchen.

Is the trip from Gelsenkirchen to Essen worth it?

That is for you to decide after the first conversation. The journey takes about half an hour; many patients combine the appointment with a visit to Rüttenscheid. Full page: From Gelsenkirchen

For patients from Herne

From Herne.

Is the trip from Herne to Essen worth it?

That is for you to decide after the first conversation. The journey takes about half an hour; many patients combine the appointment with a visit to Rüttenscheid. Full page: From Herne

For patients from Mülheim

From Mülheim.

Is the trip from Mülheim to Essen worth it?

That is for you to decide after the first conversation. The journey takes about half an hour; many patients combine the appointment with a visit to Rüttenscheid. Full page: From Mülheim

For patients from Oberhausen

From Oberhausen.

Is the trip from Oberhausen to Essen worth it?

That is for you to decide after the first conversation. The journey takes about half an hour; many patients combine the appointment with a visit to Rüttenscheid. Full page: From Oberhausen

For patients from Wuppertal

From Wuppertal.

Is the trip from Wuppertal to Essen worth it?

That is for you to decide after the first conversation. The journey takes about 45 minutes; many patients combine the appointment with a visit to Rüttenscheid. Full page: From Wuppertal

Guide · Essen

At 60 and beyond.

Is Botox still sensible from 60?

Yes, in low dose for the frown line and eye corners. On the forehead carefully, because many lift their brows with the forehead.

I take blood thinners – is it possible?

Yes, with adapted technique (cannula, cooling) and without stopping the medicine. More bruising is possible. Full page: At 60 and beyond

Guide · Essen

In your 30s.

Should I start Botox at 30?

Only if a line is visible at rest and bothers you. Prevention does not mean treating everything at 30.

Are skin boosters sensible at 30?

With dry, dull skin yes. With good skin, care is enough. Full page: In your 30s

Guide · Essen

In your 40s.

Where to start if everything bothers me at once?

With what changes the overall impression most – usually botulinum toxin for the frown line and support of the cheek. Then reassess after three months.

Is 40 too late for prevention?

No. Sun protection and retinoid work at any age; botulinum toxin keeps preventing lines from deepening. Full page: In your 40s

Guide · Essen

In your 50s.

Is 55 too late for Botox?

No. Static lines will not disappear but become shallower; and the expression looks more relaxed. Combined with skin treatment the effect is clear.

How do I know whether I need a lift?

If you can clearly shift the skin on cheek or neck and filler would only make it heavier. That is assessed honestly in the consultation. Full page: In your 50s

Guide · Essen

First wrinkles.

Does Botox at 28 make you dependent or make things worse?

No. There is no dependence; when stopping, expression returns without the line being worse than without treatment.

What is 'prejuvenation'?

The idea of preserving early instead of correcting late. Properly understood that means sun protection and care – and if needed a little botulinum toxin, not fillers. Full page: First wrinkles

Guide · Essen

Looking tired.

Can everything be done in one session?

Often yes – botulinum toxin and hyaluronic acid can be combined. For a first treatment, one step at a time makes more sense though.

Does Botox help with dark circles?

No. It relaxes muscles; shadows under the eye are a question of volume. Full page: Looking tired

Glossary · A–Z

Glossary.

Baby Botox

Colloquial term for very low-dose botulinum toxin that only softens facial movement rather than stopping it. Not a separate product.

Botulinum toxin (Botox®)

A protein that inhibits the signal from nerve to muscle for a few months. In aesthetics it is used in small doses against expression lines; medically for hyperhidrosis, bruxism and chronic migraine, among others. 'Botox' is a brand name.

Bruxism

Grinding or clenching the teeth, often at night. Leads to jaw pain, dental damage and a thickened masseter; botulinum toxin is a treatment option alongside a night guard and physiotherapy.

Bunny lines

Diagonal lines on the sides of the nose bridge that appear when laughing or scrunching the nose; treated with small doses of botulinum toxin.

Cannula (blunt)

A needle without a sharp tip that lets filler be distributed over an area from one entry point. Reduces the risk of injuring vessels and usually causes fewer bruises.

Collagen

The structural protein of the skin, which decreases with age. Microneedling, PRP, polynucleotides and some skin boosters aim to stimulate new formation.

Cross-linking

Chemical linking of the hyaluronic acid chains. The stronger the cross-linking, the firmer and longer-lasting the gel – structure for chin and cheeks; soft for lips and fine lines.

Crow's feet

Fan-shaped lines at the outer corner of the eye, caused by the eye's ring muscle when smiling.

DGBT

German Society for Aesthetic Botulinum Toxin Therapy – a professional society with certification and continuing-education standards for treating physicians.

Filler

Collective term for injectable substances that add volume or cushion wrinkles. In this practice exclusively hyaluronic acid – no permanent fillers.

Frown lines (glabellar lines)

Vertical lines between the eyebrows caused by the muscles that pull the brows together. The most common botulinum toxin area.

GOÄ

The German scale of fees for physicians: the legal basis on which medical services are invoiced privately in Germany. That is why prices are 'from' guide prices, not fixed prices.

HWG (German Health Advertising Act)

The law regulating advertising for medical treatments. Among other things it bans before/after images for Botox and filler treatments and promises of success.

Hyaluronic acid

A sugar molecule that occurs in the body and binds water. As a cross-linked gel it serves as a filler for volume and contours; in soft form as a skin booster for hydration. Broken down over months and can be dissolved with hyaluronidase.

Hyaluronidase

An enzyme that breaks down hyaluronic acid within hours. Used to dissolve filler in cases of over-correction, nodules or – as an emergency – vascular occlusion.

Hyperhidrosis

Pathologically heavy sweating, usually of the armpits, hands or feet. Botulinum toxin blocks the sweat-gland nerves for several months.

Informed-consent consultation (§ 630e BGB)

The legally required conversation before every treatment about effect, risks, alternatives and costs. Texts on this website do not replace it.

Infusion therapy

Intravenous administration of vitamins, minerals or amino acids after medical examination. Does not replace a balanced diet and is only carried out where there is a sensible indication.

Injection lipolysis ('fat-dissolving injection')

Injection of a substance (usually deoxycholic acid) that dissolves small, local fat deposits – for example under the chin. Several sessions are usual; not a substitute for weight loss.

Jawline

The line of the jaw from chin to jaw angle. Can be defined with firm hyaluronic acid; with muscle pull, botulinum toxin on the platysma in addition.

Marionette line

Line from the corner of the mouth to the chin that makes the face look serious or tired. Treated with hyaluronic acid, occasionally complemented by botulinum toxin.

Masseter

The large chewing muscle at the jaw angle. Botulinum toxin there eases teeth grinding (bruxism) and can make a wide lower face look slimmer.

Microneedling

Fine needles create controlled micro-injuries in the skin and stimulate repair and collagen formation. For skin texture, pores and scars; can be combined with PRP.

Nasolabial fold

The fold from the side of the nose to the corner of the mouth. An anatomical structure that becomes more pronounced with mid-face volume loss; often treated indirectly via the cheek.

Off-label use

Use of a licensed medicine outside its officially licensed indication, after medical judgement and specific information. Common in aesthetic medicine, e.g. botulinum toxin on the neck.

Platysma

The flat neck muscle whose edges become visible as vertical bands. Botulinum toxin there ('Nefertiti lift') dampens the downward pull.

Polynucleotides

Building blocks derived from salmon DNA, injected to support skin regeneration. Used for skin quality, the eye area and weakened skin; usually several sessions.

Private practice

A practice without statutory-insurance accreditation: treatments for privately insured and self-paying patients, invoiced per GOÄ. Aesthetic treatments are not covered by statutory insurance anyway.

PRP (platelet-rich plasma)

Plasma obtained from your own blood, enriched with platelets and growth factors. Introduced into the scalp (hair loss) or facial skin, often with microneedling. Colloquially 'autologous blood therapy' or 'vampire facial'.

Skin booster

Soft, lightly cross-linked hyaluronic acid introduced across the skin. The goal is hydration and skin quality, not volume.

Tear trough

The hollow between lower eyelid and cheek that emphasises dark circles and tiredness. Treated with small amounts of soft hyaluronic acid.

Units

Botulinum toxin is dosed in units. They are not directly comparable between products; the physician doses by muscle strength and goal.

Vascular occlusion

Rare, serious filler complication: material enters a blood vessel and interrupts blood supply. Recognisable by pain and white-bluish skin; must be treated immediately with hyaluronidase. Full page: Glossary

Guide · Essen

Aesthetics & mental health.

Does the practice really decline treatments?

Yes. If a treatment is not medically sensible or the expectation cannot be met, it is not carried out. That is part of medical responsibility.

Is it superficial to have treatment?

No. Taking care of your appearance is as legitimate as sport or good clothes – as long as it is your own wish and stays in proportion. Full page: Aesthetics & mental health

Guide · Essen

Aftercare.

Can I drive after the treatment?

Yes. Neither botulinum toxin nor hyaluronic acid affects your ability to drive. If you feel faint right after the treatment, wait a moment.

Can I fly?

Yes. A gap of one to two days is advisable so that swelling settles and a check-up remains possible.

What about alcohol?

Better not in the first 24 hours: alcohol widens the blood vessels and encourages swelling and bruising.

When will I see the final result?

With botulinum toxin after about two weeks; with hyaluronic acid also after about two weeks, once the swelling has settled. Full page: Aftercare

Guide · Essen

Alcohol & skin.

I had two glasses of wine yesterday – do I have to cancel?

Not necessarily. Tell the practice; with fillers in sensitive areas (lips, tear trough) postponing may make sense.

Does alcohol dissolve fillers faster?

No. The breakdown of hyaluronic acid is not measurably accelerated by alcohol. Full page: Alcohol & skin

Guide · Essen

Allergies.

I have a nickel allergy – are the needles a problem?

No. Injection needles and cannulas are stainless steel with negligible nickel release; reactions are not described.

Can I be treated during a hay fever flare?

Botulinum toxin yes. Facial fillers better postponed if eyes and nose are very swollen – the result is otherwise hard to assess. Full page: Allergies

Guide · Essen

Autoimmune diseases.

I take methotrexate – may I have fillers?

In principle yes, in a stable phase and with strict hygiene. The decision is made individually after consultation.

Should I tell my rheumatologist?

Recommended. They know your disease activity and can judge whether the timing fits. Full page: Autoimmune diseases

Guide · Essen

Salon or practice?

May a beautician use 'needle-free' hyaluronic acid (hyaluron pen)?

The hyaluron pen is not licensed in the EU as a medical device for this purpose and has led to complications. Professional societies and authorities advise against it.

Is microneedling allowed at a salon?

Cosmetic needling with short needles yes; medical needling with longer needles reaching the dermis is a medical act. Full page: Salon or practice?

Guide · Essen

Cheap offers.

May I buy filler online and have it injected at a salon?

Buying is partly possible, use by non-physicians in Germany is impermissible – and medically irresponsible.

How do I recognise an original product?

By the manufacturer label with batch number, hologram and expiry date. The practice must document product and batch in your file. Full page: Cheap offers

Guide · Essen

Choosing a practice.

May an alternative practitioner inject Botox?

No. Botulinum toxin is prescription-only and for physician use. For fillers the legal situation has tightened; physician use is the safe standard.

Are reviews a reliable criterion?

A hint, not proof. Read the critical reviews and the practice's replies – that shows how problems are handled. Full page: Choosing a practice

Guide · Essen

Understanding costs.

Why won't you quote a fixed price on the phone?

Because the effort is only clear after the examination. A serious price statement requires knowing the findings.

Are more expensive treatments better?

Not automatically. What matters is the indication, technique and dosage – not the amount of material.

Can I pay in instalments?

Please ask us directly; that is discussed individually.

Where do I find current prices?

The prices page lists all guide prices by treatment. Full page: Understanding costs

Guide · Essen

Exercise & treatment.

May I train in the morning on the day of my Botox treatment?

Yes – exercise before the treatment is no problem. Only pause afterwards.

What about yoga?

Avoid inversions (head below heart) on the treatment day. Gentle yoga without inversions is possible from the next day. Full page: Exercise & treatment

Guide · Essen

First treatment.

Do I have to decide straight away?

No. You can have a consultation and think it over. A consultation alone costs €50.

Can I go to work afterwards?

Usually yes. Still, don't schedule important events right after treatment – especially for lips and the eye area.

What if I don't like the result?

Talk to us. Hyaluronic acid can be dissolved with hyaluronidase; botulinum toxin wears off by itself. Adjustments can also be made at the review.

Will I be talked into anything?

No. If a treatment is not advisable, you will be advised against it – that is part of the medical role. Full page: First treatment

Guide · Essen

Insurance & reimbursement.

Can I bill the hyperhidrosis treatment at VIVA DERM through my insurance?

No – as a private practice we bill you directly under the GOÄ. For an insured service contact a statutory dermatology or neurology practice.

Do I get an invoice for tax purposes?

Yes, every treatment is invoiced under the GOÄ. Whether it is deductible is decided by the tax office based on medical necessity. Full page: Insurance & reimbursement

Guide · Essen

Making results last.

Does zinc really help Botox last longer?

One small study suggested it but it was not confirmed. It does no harm but is not a reliable effect.

Does Botox last longer if I take more units?

Somewhat, yes – at the price of less expression. The right dose is the one with which you look natural. Full page: Making results last

Guide · Essen

Medications.

I take the pill – is that relevant?

No. Hormonal contraception affects neither botulinum toxin nor fillers. With a tendency to melasma, peels should be planned more cautiously.

Antidepressants and Botox?

No problem. There are even studies on a mood-lifting effect of frown-line treatment – but that is not a therapy. Full page: Medications

Guide · Essen

For men.

Will people notice?

The aim is that they don't. Dose and technique are chosen so that facial movement is preserved and the eyebrow keeps its masculine shape.

How much downtime?

Usually none. Small red marks or injection points disappear within hours; bruises are possible but rare.

What does a treatment cost?

Botulinum toxin from €190 per area, hyaluronic acid from €250 per millilitre – as guide prices; invoicing follows the GOÄ. The full list is on the prices page.

Can I just have a consultation?

Yes. A consultation-only appointment costs €50 and is credited against a later treatment. Full page: For men

Guide · Essen

Pregnancy & breastfeeding.

I didn't know I was pregnant and had Botox. What now?

No harm is known from such cases. Please inform your gynaecologist and us; further treatment only after breastfeeding.

Can I breastfeed and have filler?

No. We treat only after weaning.

Are infusions possible during pregnancy?

Only with a medical indication and in consultation with your gynaecologist – the 'beauty' infusions are not among them.

When after the birth can I come back?

After weaning, with a gap of a few weeks. For a consultation, any time. Full page: Pregnancy & breastfeeding

Guide · Essen

Preparation.

I take prescribed blood thinners. Can I still have treatment?

Often yes, with a higher risk of bruising. Please never stop them on your own – we discuss this beforehand, if necessary with the prescribing practice.

Do I have to come on an empty stomach?

No, the opposite: please eat and drink beforehand.

Can I work straight afterwards?

Usually yes. Small red marks or injection points disappear quickly; bruises are possible but not the rule.

What about cold sores?

If you are prone to cold sores and a lip treatment is planned, please mention it beforehand; preventive medication can make sense. Full page: Preparation

Guide · Essen

Summer & holiday.

May I go into the sun after Botox?

After the first hours, yes. Sun does not change the effect; sunscreen is sensible anyway.

Does heat change how long fillers last?

Not measurably. Avoid sauna and hot baths in the first days; after that there is no restriction. Full page: Summer & holiday

Guide · Essen

Timing before an event.

Can I have everything in one session?

Botulinum toxin and fillers often yes. Before an event, the order botulinum toxin first, fillers two weeks later makes more sense – the result can be assessed better.

What if a bruise is still visible on the day?

It can be covered with concealer; arnica gel and cooling do not speed up resolution much but do no harm. Hence: plan early enough. Full page: Timing before an event

Guide · Essen

Unhappy – what now?

Do I have to pay for the touch-up?

Each practice sets its own rule. At VIVA DERM the fine correction at the check-up after botulinum toxin is included in the price; for additional filler the material used is charged.

Can I reverse Botox?

No, there is no antidote. The effect wears off noticeably after eight to twelve weeks. Full page: Unhappy – what now?

Contact · Essen-Rüttenscheid

Contact.

How do I book an appointment?

The easiest way is online via Doctolib, where you can see available slots at any time. You can also call or message +49 1520 8367711 on WhatsApp, write to info@vivaderm.de, or send a direct message on Instagram.

Do you treat patients with statutory health insurance?

VIVA DERM is a private practice. Treatments are for privately insured and self-paying patients, invoiced individually according to the German scale of fees for physicians (GOÄ).

Is the practice English-speaking?

Yes. Consultations and treatments can be held in English, and the website is available in English and Farsi as well.

What does a consultation alone cost?

A consultation without a subsequent treatment is charged at a flat 50 €. If a treatment follows, the consultation is included in the treatment price. Full page: Contact

Lexicon · aesthetic medicine

Informed consent (§ 630e BGB).

Can I be treated the same day?

Yes, if you do not want further reflection time after the consultation. But you may postpone at any time.

What if I forget questions?

You can ask any time before treatment – also via WhatsApp or phone. Full page: Informed consent (§ 630e BGB)

Lexicon · aesthetic medicine

Botulinum toxin.

Is botulinum toxin a poison?

The substance comes from a bacterium but is highly purified and used in tiny, locally acting doses. Used properly it is considered well studied and safe.

What is the difference between Botox and botulinum toxin?

None in effect: Botox® is a brand name, botulinum toxin the active substance.

Can you become resistant?

Rarely. With very short intervals or high doses the body can form antibodies; that is why intervals of at least three months are kept. Full page: Botulinum toxin

Lexicon · aesthetic medicine

DGBT.

Is a certificate mandatory?

No. Any licensed physician may use botulinum toxin; the certificate proves additional specialisation.

Where can I check it?

The DGBT runs a public physician search on its website. Full page: DGBT

Lexicon · aesthetic medicine

GOÄ (German scale of fees for physicians).

Why does the practice not state a fixed price?

Because the GOÄ prescribes invoicing by effort. The exact amount is stated before treatment.

Can I submit the invoice?

For aesthetic treatments no; for medical indications such as hyperhidrosis or bruxism possibly to private insurance. Full page: GOÄ (German scale of fees for physicians)

Lexicon · aesthetic medicine

HWG (German Health Advertising Act).

Why don't you show before/after pictures?

Because it is not legally permitted for Botox and filler treatments. What is realistic is discussed in the consultation.

How do I recognise a serious practice?

Factual information about risks, no promises of success, guide prices per GOÄ, treatment by a physician. Full page: HWG (German Health Advertising Act)

Lexicon · aesthetic medicine

Off-label use.

Is off-label dangerous?

Not as such. It describes licensing status, not safety. Experience with the use is decisive.

Do I have to sign something?

The information about the off-label character is documented; you receive it before treatment. Full page: Off-label use

Lexicon · aesthetic medicine

Private practice.

Can I come with statutory insurance?

Yes, as a self-payer. Aesthetic treatments are not covered by statutory insurance anyway.

Do I get an invoice?

Yes, a GOÄ invoice with all items – also for your records or private insurance. Full page: Private practice

Prices · Essen

Prices.

Why is every price a “from” price?

Because the actual effort is individual: how much material is needed and how long a treatment takes only becomes clear after the medical examination. You are told the concrete price during the consultation, before any treatment.

Does health insurance cover the cost?

Aesthetic treatments are generally self-paid. For medically indicated uses – excessive sweating, for example – coverage depends on the individual insurance contract and must be clarified with the insurer in advance.

Is the consultation included?

Yes. The medical consultation is included in every treatment price. If no treatment follows, a flat consultation fee of 50 € applies.

How often does a treatment need repeating?

It depends on the method: botulinum toxin is typically metabolised after about 3–6 months, hyaluronic acid after roughly 6–18 months depending on the area. Skin boosters, polynucleotides and PRP usually work best over several sessions. Full page: Prices

The physician · Essen

About the physician.

Who carries out the treatment?

Katayoun Mostaghimi personally – from the examination and injection through to the follow-up conversation.

What are her qualifications?

Specialist in general medicine, medical studies at the University of Duisburg-Essen, certified by the German Society for Aesthetic Botulinum Toxin Therapy (DGBT). She does not hold a doctoral title.

Which languages can I be advised in?

German, English and Farsi.

Will I be informed before treatment?

Yes. Before every treatment you discuss the procedure, effect, durability, possible side effects and alternatives. This consultation is required by German law (§ 630e BGB) and cannot be replaced by information on a website.

Can I come for a consultation only?

Yes. A consultation without a subsequent treatment is charged at a flat 50 €. Full page: About the physician

Sources

Sources and further reading.

More questions?

Talk to the physician.

Book on Doctolib

Or simply call: +49 1520 8367711 · info@vivaderm.de

Or start with a consultation only: consultation appointment (€50, credited against a treatment)